Shipping policy

Shipping Policy

We currently ship to customers within the United States.

Processing Time

All products are made to order. Please allow 3–6 business days for your order to be processed and prepared for shipment. Processing time does not include shipping time.

Estimated Shipping Time

Standard shipping typically takes 7–14 business days after your order has been processed and shipped. Delivery times are estimates and are not guaranteed.

Shipping Cost

We offer FREE standard shipping on U.S. orders.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation with tracking information when available. Please allow some time for the carrier to update the tracking status after your package has been shipped.

Delivery Delays

Delivery times may be affected by carrier delays, severe weather, holidays, high-volume periods, or other circumstances outside our control. We appreciate your patience if unexpected delays occur.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered production or has been shipped.

Additional shipping charges may apply if an order needs to be reshipped due to an incorrect or incomplete address provided by the customer.

Lost or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact us with your order number. We will review the tracking information and assist you with the shipment.

If tracking shows the package as delivered but you cannot locate it, please check with household members, neighbors, and your local carrier before contacting us.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide your order number along with clear photos of the item and packaging so we can review the issue.

Contact Us

If you have any questions about your order or shipping, please contact us using the contact information provided on our website.